AI-powered polling for hotel GMs, resort operators, and hospitality groups. Guest experience, amenity demand, and brand benchmarking — in days, not quarters.
Most hotels learn about guest dissatisfaction from online reviews — weeks after checkout. Comment cards collect dust. Your guests have specific, actionable opinions about every touchpoint. You just need the right way to ask.
Tell the AI what you want to learn — "What do guests think about our breakfast buffet?" — or pick a pre-built hospitality template.
AI designs methodology, writes questions, adds attention checks, and reaches your guests via in-room QR, checkout SMS, email, or social media.
AI analyzes every response — including open-ended text — and delivers themes, sentiment, cross-tabs by property, and executive summaries.
Choose a hospitality-specific template or type your research objective. AI handles the rest.
Measure every touchpoint of the stay — check-in, room quality, amenities, F&B, and checkout — before guests leave their review.
Replace comment cards and post-stay email blasts with AI-powered surveys that capture the "why" behind every guest rating — and surface issues before they hit TripAdvisor.
Describe your goal in plain English. AI builds the methodology, writes the questions, selects the audience, and launches — no survey design expertise needed.
NO EXPERTISE NEEDEDLeading questions, biased scales, double-barreled items — the AI flags and rewrites common polling mistakes before they corrupt your guest data.
ERRORS CAUGHT AUTOMATICALLYWatch responses stream in real-time. Sentiment, themes, and cross-tabs by property update as every new answer arrives — no waiting for monthly reports.
REAL-TIME INSIGHTSTraditional guest satisfaction studies run $20K–$60K and take months. Achromic delivers comparable insights from $0 (free tier) to a few hundred dollars — in days.
10-50x CHEAPERFrom in-room QR codes to automated checkout SMS — reach guests when their experience is freshest and their feedback is most valuable.
Place QR codes on nightstands, bathroom mirrors, and room directories. Guests scan and share feedback during their stay — while issues can still be fixed.
SELF-MANAGEDAutomated text sent within hours of checkout. High response rates, minimal friction — guests answer on their phone while the experience is fresh.
AI-MANAGEDIntegrate with your PMS guest list. AI optimizes send time and subject lines to maximize open rates from past guests and loyalty members.
SELF-MANAGEDAI creates and targets ads on Instagram and Facebook to reach past visitors and potential guests in your feeder markets for brand perception studies.
AI-MANAGEDConversational AI calls VIP guests and group organizers post-event. Natural, empathetic tone — ideal for high-touch accounts and conference feedback.
AI-MANAGEDAccess 200K+ vetted respondents for competitive benchmarking. Poll travelers in your target demographic to compare brand perception against competitors.
RESEARCH PANELEvery response feeds a live analytics dashboard — sentiment, themes, trends, and cross-tabs by property update instantly. No spreadsheets, no quarterly reports.
Every insight from your polls connects directly to an operations, CapEx, or rate strategy decision that impacts your Revenue Per Available Room.
Catch service failures before guests post 1-star reviews. Fix issues in real-time while guests are still on-property — turning detractors into promoters.
Know which amenity investments guests actually want — and would pay for — before committing millions. Data-backed renovation decisions, not committee opinions.
Compare guest satisfaction across your portfolio with standardized metrics. Spot underperformers, share best practices, and justify rate positioning with data.
Here's how data-driven polling transforms hospitality decision-making — from guest satisfaction to CapEx planning.
Works for a single property or an entire portfolio. First poll is free.
Try it free — no credit card required. Your first poll is on us.
Create Your First Poll →