PURPOSE-BUILT FOR HEALTHCARE & CLINICS

What do your patients actually want?
Ask them this week.

AI-powered polling for clinic administrators, hospital patient experience teams, and healthcare networks. Real-time feedback on wait times, front desk, scheduling, billing clarity, and telehealth experience — first responses in hours. Built for operations and experience feedback — not clinical data. No PHI, no BAA, by design.

Patient feedback shouldn't arrive months too late

Most healthcare systems rely on slow annual surveys and comment card processes. By the time results come back, months have passed — and the insights are already stale. Your patients have real, actionable feedback about wait times, front desk service, scheduling, billing clarity, and the overall visit experience. You need the right way to ask, and the speed to act.

20%
Avg patient survey response rate*
$1.5M
Revenue impact of a patient satisfaction drop (illustrative)*
3–4 min
Typical survey completion time
Hours
From visit to first insights
* Industry estimates based on healthcare research. Bottom two stats reflect typical Achromic poll performance.
How it works
01🎯

Describe your goal

Tell the AI what you want to learn — "How is our telehealth experience?" — or pick a pre-built healthcare template like patient experience, staff feedback, or service expansion.

02🤖

AI builds & distributes

AI designs the methodology, writes questions, adds attention checks, and reaches patients via post-visit SMS or email to a contact list you upload, shareable web links and QR codes, or research panels.

03📊

Get actionable insights

AI analyzes every response — including open-ended text — and delivers themes, sentiment, cross-tabs by clinic/provider, and dashboards that help you fix wait times, scheduling snags, and front-desk friction — and keep patients coming back.

AI-Powered Poll Builder

Describe your goal. AI builds the poll.

Choose a healthcare-specific template or type your research objective. AI handles the rest.

Achromic AI
HEALTHCARE TEMPLATES

Measure wait times, front desk courtesy, scheduling ease, and facility cleanliness — the everyday operational details that decide whether patients come back.

Why Achromic

Simple enough for any clinic team. Smart enough to surface what needs fixing.

Replace slow surveys and comment cards with AI-powered polls that capture the "why" behind every patient rating — and surface wait-time, scheduling, and billing issues before they cost you patients.

Live in 5 Minutes

Describe your goal in plain English. AI builds the methodology, writes the questions, selects the audience, and launches — no survey design expertise needed.

NO EXPERTISE NEEDED
🛡️

AI-Guarded Quality

Leading questions, biased scales, double-barreled items — the AI flags and rewrites common polling mistakes before they corrupt your patient data.

ERRORS CAUGHT AUTOMATICALLY
📊

Live Dashboard

Watch responses stream in real-time. Sentiment, themes, and cross-tabs by clinic update as every new answer arrives — no waiting for monthly reports.

REAL-TIME INSIGHTS
💰

Fraction of the Cost

A traditional patient-experience study runs tens of thousands and takes months. Achromic delivers comparable insights from $0 (free tier) to a few hundred dollars — with first responses in hours.

A FRACTION OF STUDY COST
Reach Your Patients

6 channels. Capture feedback at every touchpoint.

From post-visit SMS to waiting room QR codes — reach patients when their experience is freshest and their feedback is most valuable.

💬

Post-Visit SMS

Automated text sent hours after a visit to a contact list your clinic uploads. High response rates, minimal friction — patients answer on their phone while the experience is fresh.

AI-MANAGED
🌐

Web Link & QR Codes

Every poll gets a shareable web link and printable QR code — post it in the waiting room, add it to discharge paperwork, or share it anywhere patients will see it. No integration required.

SELF-MANAGED
✉️

Email Follow-Up

Email polls to a contact list your clinic uploads — no integrations needed. AI optimizes send time and subject lines to maximize open rates from recent patient visits.

SELF-MANAGED
🔗

Waiting Room QR/Tablet

Place QR codes or tablets in waiting rooms. Patients scan and share feedback before or after their visit — no friction, no contact needed.

SELF-MANAGED
🤖

AI Voice Calls

Conversational AI calls patients on your uploaded list to gather experience feedback — wait times, front desk, scheduling. The AI discloses up front that it's an automated call. Not for care quality or clinical follow-up.

AI-MANAGED
👥

Research Panel

Access research-grade respondents via Prolific — vetted and attention-checked — through the Audience+ add-on at $5.95 a completed response. Poll your target demographic on health priorities and service gaps.

RESEARCH PANEL
How responses flow into your dashboard
💬 Post-Visit SMS+🌐 Web & QR+✉️ Email+🔗 Waiting Room+🤖 Voice+👥 Panel📊 Live Dashboard
Live Dashboard

Watch insights appear in real time

Every response feeds a live analytics dashboard — sentiment, themes, trends, and cross-tabs by clinic update instantly. No spreadsheets, no quarterly reports.

SENTIMENT ANALYSIS

Overall Patient Sentiment

77%
POSITIVE
Positive — 77%
Mixed — 15%
Negative — 8%
AI THEME EXTRACTION

Top Themes from Patient Feedback

Wait Times
28%NEG
Provider Communication
24%POS
Scheduling Ease
19%MIX
Staff Friendliness
22%POS
WORD CLOUD

Most Frequent Terms

wait timefriendlycleanschedulingtelehealthparkingbillingnursesfollow-uppharmacyreferralscommunication
RESPONSE TIMELINE

Responses Over Time

Day 1Day 7Day 14
📬 2,150 total responses⏱ Avg 3.5 min completion📈 94% completion rate
The Bottom Line

Turn patient feedback into operational impact

Every insight from your polls connects directly to an operations, experience, or retention decision that impacts your bottom line.

Fix Operational Friction

Real-time feedback pinpoints wait-time bottlenecks, front-desk friction, scheduling snags, and billing confusion — so you fix the highest-impact issues first.

🏥

Reduce Patient Leakage

Patients stay in-network when they feel heard. Use feedback to improve experience, address pain points, and increase patient retention and lifetime value.

👥

Prevent Staff Burnout

Monitor staff wellbeing and culture in real-time. Early warning signals help you identify retention risks, improve working conditions, and keep your clinics fully staffed.

What You Can Learn

Example scenarios (illustrative)

Here's how data-driven polling could transform healthcare decision-making — from patient experience to community planning. Illustrative scenarios — not customer results.

Patient Experience Turnaround
Multi-Clinic Network · 12 locations
The Scenario
A 12-clinic network saw patient satisfaction ratings declining quarter-over-quarter, but management couldn't pinpoint whether issues were wait times, front desk service, scheduling, or billing clarity. Traditional survey reports came 3 months late, making it hard to fix problems quickly.
The Approach
Deployed real-time SMS surveys after visits, reaching 100+ patients per clinic per week. AI theme extraction identified root causes within days, not months. Cross-tabbed results by location, provider, and patient age.
What AI Surfaces
Data revealed "wait time" was the dominant driver of low scores at 8 of 12 locations, while 4 clinics had staffing/communication issues. One location had billing confusion as the top complaint. The network implemented location-specific fixes: expanded evening hours at high-traffic clinics, added staff at others, and improved billing transparency. Patient satisfaction ratings recovered to target within 8 weeks.
Pain points
What you learn
2,000–4,000
Typical responses
1–2 weeks
Fielding window
Better experience
Industry impact
Pricing

Start free. Scale with data.

Works for a single clinic or an entire health system. First poll is free.

FREE
$0
Test with one clinic. 1 poll, 25 responses.
1 AI-powered poll
25 text responses
AI insights & theme extraction
Email distribution
Run a free poll
POPULAR FOR HEALTHCARE
PRO
$99/mo
Unlimited polls, all channels, Audience+ add-on.
Unlimited AI polls
500 responses/mo included
SMS + Email + Web link + QR + AI Voice
Audience+ · research-grade ($5.95/resp)
Multi-clinic benchmarking
Cross-tabs & trends by location
Start Pro Trial →

Your next patient-experience improvement should be
data-driven

Try it free — no credit card required. Your first poll is on us.

Run a free poll →
A note on HIPAA: Achromic is built for patient-experience and operational feedback, not for collecting protected health information (PHI). Polls should not request diagnoses, treatment details, or other PHI, and Achromic does not offer BAAs at this time. For research involving PHI, consult your compliance team first.